Trader Support

Need help with billing, access, or signal questions?

Reach out for subscription support, payment checks, and dashboard access issues. Our replies are direct and practical.

Typical reply time: within one business day.

Direct Contacts

  • All support requests: support@helixsignals.com
  • Billing and account issues are handled in the same inbox
  • Team plan requests are routed from the support form

Submit Support Request

Send your request and we will forward it to support@helixsignals.com.