Privacy Policy

1. Data We Collect

• Account details such as name and email.
• Subscription and billing metadata from Stripe and platform records.
• Security and diagnostic logs used to keep the service stable.

2. How We Use Data

• Authenticate users and control access to paid features.
• Process billing status and subscription support requests.
• Protect account security and improve platform reliability.

3. Data Sharing

We do not sell personal data. Limited data is shared only with required providers such as payment and email delivery services to operate core account and billing functions.

4. Data Storage

Account and subscription records are stored in application databases under access controls. Passwords are stored as hashed values and are never stored in plain text.

5. Your Choices

You can contact Support for account access, billing questions, or data-related requests. You can also cancel your subscription according to your billing terms.

6. Independent Service Notice

Helix Signal AI is not affiliated with Binance, Olymp Trade, Robinhood, or any trading platform.