What is Helix Signal AI?
Helix Signal AI provides AI trading signals for crypto and commodities with clear direction and risk levels. It is built to help traders execute with structure instead of emotion.
Help Center
Frequently Asked Questions
Clear answers about setup, markets, performance expectations, billing, and dashboard access.
Getting Started
What new traders ask first
Do I need trading experience?
No. If you are new, the dashboard guides you step by step so you are never guessing. You still need to use responsible position sizing and stop losses.
What does one signal include?
Every signal includes buy or sell direction, entry price, stop loss, and profit targets. In plain English: where to enter, where to exit if wrong, and where to take profit.
Do I need to analyze charts myself?
You can, but you do not have to. The goal is to give you a clear trade plan so you can execute calmly without overthinking every chart movement.
Markets & Platforms
Coverage and execution context
Which markets and assets are covered?
Coverage focuses on liquid markets with reliable execution, including BTCUSDT, ETHUSDT, SOLUSDT, Gold (XAUUSD), and WTI Crude Oil.
Where can I place these trades?
Signals are designed for major platforms traders commonly use, including Binance, Olymp Trade, and Robinhood. Helix Signal AI is independent and not affiliated with any exchange or broker.
How often do signals update?
Signals update as qualified setups appear. Frequency changes with market conditions because we prioritize clear setups over forced or noisy trades.
Is this copy trading?
No. You execute trades on your own account. The service provides structured guidance so you can apply your own risk controls and account sizing.
Performance & Risk
Realistic expectations before you subscribe
What performance should I realistically expect?
Performance varies with market conditions. Historically, accuracy has typically ranged between 61-64%, with stronger focus on risk-reward and consistency.
Why focus on risk-reward, not just win rate?
Because profitability depends on both sides of the equation: how much you make on winners and how much you lose on losers. A clear risk model matters more than headline win rate.
Can I still lose money?
Yes. Losses are part of trading for every strategy. That is why each signal includes a stop loss and why clear execution is essential.
Is this financial advice?
No. Helix Signal AI provides educational trading signals only. No results are guaranteed.
Billing & Access
Subscription and account answers
How fast do I get access after payment?
Access is activated right after successful payment confirmation and account linking.
Do I need an account before checkout?
You can check out with your email first. If your account is incomplete, you will be asked to finish account details before entering the dashboard.
Can I upgrade, downgrade, or cancel?
Yes. Plan management is available through your subscription flow. You can change plans based on your trading pace and coverage needs.
What if I need help?
Reach out through the Support page for billing, access, and dashboard questions.
Independent Service Notice
Helix Signal AI is an independent analytics and signals service. It is not affiliated with or endorsed by Binance, Olymp Trade, Robinhood, or any exchange or broker.
Ready to Start?
Trade with clear structure, defined risk, and consistent execution.
If you want guided AI trading signals without hype, start with the plan that matches your pace.